4. Your order
For your orders placed with DECHEMA you will receive a confirmation of receipt by e-mail.
“View my account” gives you an overview of all the articles ordered with DECHEMA together with the order date(s). Articles ordered from a service provider will not be listed here.
If you have to change an order:
- Articles in the shopping basket can be removed or changed here at any time.
- Articles that have already been ordered, but are still being processed at DECHEMA, can be removed under “View my account”.
- Items that have already been processed by DECHEMA can be cancelled under “View my account” by e-mail to technicalservices[at]dechema.de. Please note that an order can only be cancelled free of charge by May 15, 2018. The same applies analogously to changes to orders.