10/21/2019 | Spotlight
Workflow integration, connectivity and data integrity are paramount in the process, but the requirements of the industry are very different. Core elements of a fully digitised laboratory are:
But digitalisation does not stop at the implementation of new technology. In the laboratory of the future, processes and structures will need to be redesigned. Customers should be involved earlier, more closely and more consistently in the process of drawing up ideas and developing products. Methods such as design thinking can be used to make products better reflect the actual needs of customers.
Last but not least, digitalisation will also open up new business models. Although some smart services are already available for customers, these mostly take the form of information platforms for service parts, accessories and consumables along with digital manuals – and usually they are “for free” instead of “for a fee.” Evolving smart services into smart services business models, for which the customers are willing to pay, offers huge potential.
“Processes that initiate, control and protocol themselves are the vision for Laboratory 4.0.”
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