FAQ for Exhibitors

We have compiled the most important questions and answers concerning all exhibitor topics for you. The answer to your question is not included? We are happy to help you: View contact persons

 

ACHEMA Event Dates

When does ACHEMA take place?

The next ACHEMA will take place in Frankurt am Main from 14 - 18 June 2021.

ACHEMA 2024 will take place from 10 - 14 June, 2024.

Application

How can I apply?

Complete the application form and then return it by e-mail, fax or post. The application can also be completed online.

What is the deadline for applications?

There is no deadline for applications, areas will be rented out according to availability.

Is there a minimum stand size?

Yes, 12 m².

What is included in the stand rental?

Provision of the rented area for exhibition purposes

Programme booklet, an appropriate number of posters and 1,000 letter stickers with insertion

Electronic logo of the event indicating hall and stand number for download

Copy of the ACHEMA 2021 catalogue

Exhibitor passes proportionate to stand size, set-up and dismantling tickets

Sign with stand number in ACHEMA design at the border to the neighbouring stand

Cleaning of public gangways and open spaces inside and outside the halls

General hall security and hall lighting

When will I receive the stand offer?

After receipt of the first rental instalment offers will be sent to exhibitors step by step, depending on date of receipt, past participation at ACHEMA as well as on the technical requirements of the exhibition.

When will I receive the stand confirmation?

After stand allocation and payment of the first instalment.

Can I choose a stand?

Every exhibitor receives an offer with a stand proposal. Stand requests should be submitted with the stand application.

Can I cancel free of charge?

Yes, up to 31 January 2020. From 1 February 2020 and before 1 September 2020 a cancellation fee amounting to the first (net) instalment of the stand rent will be charged.

From 1 September 2020 and before 13 April 2021 a cancellation fee of 50 % of the actual (net) stand rent will be charged.

From 13 April 2021 a cancellation fee of the total (net) stand rent will be charged.

How are the rental instalments (RI) charged? When are they due?

1st RI = € 85.00 per m² ordered, due directly after applying
2nd RI = 65 % of the balance of the total stand rent, due by 15 September 2020 at the earliest
3rd RI = 35 % of the balance of the total stand rent, due by 15 February 2021 at the earliest

Can I pay by credit card?

Yes, by MasterCard, VISA, AMEX and Diners.

Co-Exhibitors

How can I register a co-exhibitor? What is the deadline?

Complete the application form and then return it by e-mail, fax or post. The application can also be completed online. There is no deadline for application.

What is the fee for co-exhibitors?

€ 975.00 plus the visitor flat-rate of € 80.00 and the media package tariff of € 180.00. In the case of a cancellation, the co-exhibitor fee is forfeited.

How many free exhibitor tickets does a co-exhibitor receive?

Two exhibitor tickets.

We intend to exhibit with our subsidiaries. Do they have to be registered as co-exhibitors?

Yes, subsidiaries have to be registered as co-exhibitors. This means that they will also be listed in the ACHEMA catalogue and online.

Can co-exhibitors also publish entries?

Yes, co-exhibitors can publish entries in the ACHEMA publications on the same terms as exhibitors.

Entry Requirements

Can foreign ACHEMA participants enter Germany?

It is generally possible for trade fair participants from abroad to enter Germany even in times of COVID-19.
No travel restrictions apply for travellers from EU member states and from countries on the so-called positive list.
Trade fair participants from all other countries can also enter Germany, as they are considered business travellers with an urgent need to travel.
ACHEMA participants from these countries must provide proof of their participation in the trade fair when applying for a visa or respectively when entering Germany:

  • Employees of exhibiting companies must present a confirmation of their participation in ACHEMA from the trade fair organiser (DECHEMA).
  • Visitors to the trade fair must present their entry ticket to ACHEMA and additionally provide proof of an appointment for a business meeting with at least one exhibitor at the location at the trade fair.

Further information can be found on the website of The Federal Ministry of the Interior and the Federal Foreign Office.

Do ACHEMA participants need a visa?

Citizens from countries requiring a visa who travel to Germany to visit ACHEMA or exhibit at ACHEMA require a business travel visa.

A service to apply for visa application letters will be provided soon on this website. 

Is there a quarantine obligation or Corona test duty?

In Germany, quarantine regulations are issued by the individual federal states. According to these, people entering Germany from a risk area are currently generally exempt from the quarantine obligation if they enter with a negative corona test. If, when entering the country you already carry with you a test result, to be valid the test may not have been conducted more than 48 hours prior to entry. The test certificate must be written in German or English. Before entering the country, ACHEMA participants should check which quarantine and testing obligations apply in the respective federal state they are entering. ACHEMA takes place in Frankfurt/Main, which belongs to the federal state of Hessen.

We will update the information on this website as soon as new regulations are applicable.

For further information, please check the website of the Robert Koch Institute and the Federal Foreign Office.

Exhibitor Tickets

How do I get my exhibitor tickets?

It is very easy to personalize and print out your exhibitor passes in the Exhibitor Portal of DECHEMA Ausstellungs-GmbH. Exhibitor passes entitle the holder to enter the exhibition premises during the assembly and dismantling times and during the exhibition itself. The passes are personalized and not transferable.

How many exhibitor tickets does an exhibitor receive free of charge?

Two tickets for the first 10m², one ticket for each additional 10m² or part thereof. Example: 31m² = five tickets

How many free exhibitor tickets does a co-exhibitor receive?

Two exhibitor tickets.

Is public transport included in the exhibitor pass?

Personalised exhibitor passes include free transportation to and from Messe Frankfurt by public transport within the entire RMV transportation network (see www.rmv.de) from the last day of assembly to the last day of ACHEMA (June 13 - June 18, 2021).

Free transportation by public transport within the RMV is only possible for the person whose name is stated on the exhibitor pass in combination with a valid photo ID.

It is essential that exhibitor passes are presented in printed form.

Hotel Accomodation

How can I reserve hotel accomodation?

Please direct your inquiries directly to:

Tourismus+Congress GmbH, Frankfurt am Main, Kaiserstraße 56, 60329 Frankfurt am Main, Germany, Tel. +49 69 21238800, E-mail: info[at]infofrankfurt.de, Internet: http://www.frankfurt-tourismus.de.

Marketing

How can I present my innovations?

New developments and press releases are ordered by theme and appear on ACHEMA online, together with illustrations, in German and English. Visitors can make a tailored search for innovations within the wide range of information, and journalists from the daily and specialist press can quickly obtain an overview for their coverage of ACHEMA. We will set up an online press display for you, enabling you to publish new developments or press releases as they are issued.

What are the possibilities for Internet advertisements?

Web banners in different sizes and with different positioning options can be placed. Besides your company information, registered trademarks (brand names) will also be shown.
Furthermore, you can attract attention to your stand by publishing your innovations presented at ACHEMA under the "New Developments" section in ACHEMA online.
A company logo and detailed product presentations can be purchased for the ACHEMA App.

What are the possibilities for advertising on the exhibition grounds?

In our ACHEMA Exhibitor Portal you will find information on our attractive range of advertising options - from wall display cases, transparency posters, illuminated columns and e-posters through to billboards.

What kind of advertising material can I use for my direct visitor promotion?

Programmes and posters for ACHEMA 2021 can be requested free of charge - while stocks last. Other advertising material is available on our ACHEMA Exhibitor Portal.

Where can I find an overview on press services for exhibitors?

You will find an overview of all available press and media services for exhibitors as well as further contact details on our Press pages in due time.

Can I use the ACHEMA Logo for printed matter?

The logo is available free of charge at Downloads as a jpeg file.

Media Package Tariff

What does the media package tariff cover?

For the media package tariff each exhibitor receives a clearly structured exhibitor entry in the ACHEMA publications. It covers:

  • company name, contact details and a short company profile (German/English, 200 characters each) in the catalogue, ACHEMA online and the ACHEMA App
  • your company logo in the catalogue and ACHEMA online
  • a detailed product entry in ACHEMA online (500 characters, English, plus 1 product image)
  • placement of a hyperlink to your company website.
  • 5 keyword entries in ACHEMA online, the ACHEMA App and the visitor information system on-site.
  • exhibition group in ACHEMA online and the ACHEMA App

The media package will be charged at a package tariff of € 355,- for every exhibitor. The co-exhibitor tariff is € 180,-.

Publications

What are the advantages of the Detailed Company Information entry?

The ACHEMA 2021 Catalogue, the ACHEMA online website and the ACHEMA App are the official media of ACHEMA 2021. Additionally, entries that you order for the ACHEMA publications will be available to all visitors at the information terminals on the exhibition grounds. This ensures widespread publicity for your company and targeted contact on the part of interested professionals.

Is there a charge for ACHEMA publications?

Yes, a media package charge of € 340.- is invoiced to all exhibitors for the publication of an entry in the ACHEMA 2021 Catalogue, the app and on the ACHEMA website. For co-exhibitors the media package costs € 170.-.

How can I present my innovations?

New developments and press releases are ordered by theme and appear on ACHEMA online, together with illustrations, in German and English. Visitors can make a tailored search for innovations within the wide range of information, and journalists from the daily and specialist press can quickly obtain an overview for their coverage of ACHEMA. We will set up an online press display for you, enabling you to publish new developments or press releases as they are issued.

What are the possibilities for Internet advertisements?

Web banners in different sizes and with different positioning options can be placed. Besides your company information, registered trademarks (brand names) will also be shown.
Furthermore, you can attract attention to your stand by publishing your innovations presented at ACHEMA under the "New Developments" section in ACHEMA online.
A company logo and detailed product presentations can be purchased for the ACHEMA App.

Can co-exhibitors also publish entries?

Yes, co-exhibitors can publish entries in the ACHEMA publications on the same terms as exhibitors.

Copy cats afoot!

Offers for mailing campaigns

We have currently been informed that emails are circulating that offer mailing campaigns addressing decision-makers and professionals of various industries. These are questionable offers of third-parties luring with promising mailing campaigns to personalised addresses. In this context we point out that DECHEMA Ausstellungs-GmbH is neither associated with providers of fee-based e-mailings or address lists nor do we carry out mailing campaigns on behalf of exhibitors.

Dubious entry offers in exhibitor manuals
Due to recent events we point out that DECHEMA Ausstellungs-Gmbh is the exclusive publisher of the ACHEMA catalogue and the ACHEMA online exhibition directory. DECHEMA cooperates with several publishing houses to ensure a comprehensive, high-quality coverage of ACHEMA before, during and after the event. Any other directories, catalogues, expo guides, fair guides, etc. are neither authorized by DECHEMA Ausstellungs-Gmbh nor will any distribution take place on the exhibition grounds.

Research Contribution

What is the research contribution?

A voluntary research contribution of € 6.50/m², based on the size of the stand area, is levied on behalf of the Max Buchner Research Foundation (Max-Buchner-Forschungsstiftung), which is administered in an honorary capacity by DECHEMA; after ACHEMA 2021 it will be paid into the Foundation without deductions of any kind. The exhibitor will automatically receive a certificate of charitable donation for the exact amount that he has paid. By this means the research promotion performed by DECHEMA on a broad basis is enfostered thus supporting small and medium sized companies being active in the field of ACHEMA related topics.

Set-up and Dismantling / Access Regulations

Set-up and dismantling times

The table Set-up and Dismantling – ACHEMA 2021 only provides an overview. Binding are the information in the Technical Regulations, 1.2. Opening hours as well as in the “traffic regulations” and in the „check-in guide“, which will be provided in advance in the Exhibitor Portal and at www.achema.de.

Can I use my own forklift or electric pallet truck?

The employment of exhibitors' own forklifts is prohibited for safety reasons. Forklifts can be ordered from the Logistics Service of Messe Frankfurt (via the ACHEMA Exhibitor Portal under "Services" - "Logistics"). Electric pallet trucks may be used for transporting goods at ground level both inside and outside the exhibition halls. It is prohibited to use them for loading and unloading for safety reasons.

Check-In

During set-up and dismantling (with the exception of 18 June 2021), all vehicles must be registered via the check-in (online also possible).

Detailed information can be found in the “check-in guide”, which will be provided in advance in the ACHEMA Exhibitor Portal and at www.achema.de.

Stand Construction

How high can I build my stand?

The minimum construction height is 2.50 m. The maximum stand construction height varies from hall to hall, but can be max. 8.00 m. Stands with a size up to 30 m² are allowed a max. stand construction height of 4.00 m. If applicable, suspensions can be higher. Please refer to the technical data sheets of the halls for details.

For stand structures such as visible stand ceilings, visible rear sides of the stand walls or advertising media, logos, etc. which are higher than the boundary walls of the exhibitor’s own stand, etc. the details as mentioned in the Technical Regulations, 4. stand construction regulations are binding.

Two-storey structures are permissible in the halls, provided this is technically possible.

What stands require a construction permit?

The following stands require a construction permit:

- all stands with a surface area larger than 100 m²

- all stands with a building height above 4.00 m

- all stands with special constructions

Furthermore all other stand constructions, mobile stands, constructions in the outdoor area, temporary structures, two-storey stands and special constructions require a permit and an on-site approval.

The conditions for the above-mentioned stands can be found in the Technical Regulations.

The factsheet inspection of constructions requiring approval incl. costs for statics and for the fire protection as well as the factsheets on exhibits will be available at the Technical Regulations.

The stand plan for approval and all necessary documents can be uploaded in the ACHEMA Exhibitor Portal.

Where do I get my stand plan?

The main exhibitor and if applicable sub-accounts that have been created can download  the stand plan  in the ACHEMA Exhibitor Portal after the stand confirmation has been received.

Where do I submit my stand plan for approval?

You or your stand constructor/agency (by means of a sub-account) can upload the stand plan as well as all necessary documents for approval on the ACHEMA Exhibitor Portal.

The factsheet inspection for constructions requiring approval including costs for statics and fire protection as well as the factsheets for exhibits will be available under Technical Regulations.
Here you will also find the latest update on the "Guidelines for exhibitors regarding the COVID-19-Pandemic" (subject to modifications).

What do the supporting columns in the halls look like?

The supporting columns in the halls are shown on your stand plan (see the key to the respective plan). They are clad with white laminated chipboard up to a height of 3.00 m (exceptions: Hall 4.0 - cladding is 7.00 m high, Halls 3, 11.0 and 12 - no cladding). The cladding must not be damaged or subjected to loads. The exact dimensions are indicated on your stand plan - they refer to the column cladding.

What load-bearing capacity and lighting do the individual halls have?

Please refer to the technical data sheets of the halls.

Are suspensions possible?

Suspensions are possible in most halls (exceptions: Galleria and foyers). All suspensions are subject to approval. The hanging can only be carried out by Messe Frankfurt's contractors and has to be ordered through DECHEMA. More detailed information can be found in the Technical Regulations, 4.7.5 and in the factsheet “Suspensions from hall ceilings”.

Are stand partitions already in place?

Stand partitions will not be in place. From mid of November 2020 we will offer stand packages via the ACHEMA Exhibitor Portal. In case you opt for individual stand construction, our partners for stand construction will be pleased to assist you. It is also possible to construct your own stand.

How can I order stand construction?

From mid of November 2020 we will offer stand packages via the ACHEMA Exhibitor Portal. In case you opt for individual stand construction, our partners for stand construction will be pleased to assist you. It is also possible to construct your own stand.

What is the look of the stand number signs at ACHEMA?

You will find a sketch of the ACHEMA stand number signs in the Technical Regulations, 2.4.

Technical Regulations

Technical Regulations

The aim of the Technical Regulations is to ensure that the event proceeds smoothly, to enable exhibitors to present their exhibits to best advantage and thus to attract visitors and interested parties appropriately.

Please also note the relevant factsheets and forms for stand construction approval and presentation of exhibits which are available at the Technical Regulations.

Technical Services

When can I order technical services?

From mid of November 2020 our ACHEMA Exhibitor Portal for ordering technical services will go live.

How can the stand constructor order services?

Exhibitors can create a sub-account for a stand constructor/agency on the ACHEMA Exhibitor Portal under "your profile". The registered company will receive an e-mail with the online User-ID and the link to the Exhibitor Portal.
"Stand rental and charges" are not visible. The sub-account holder may place orders on the exhibitor’s as well as their own account.

Can a co-exhibitor order technical services?

Co-exhibitors cannot order any technical services. These services can only be ordered by the exhibitor; exception: if the exhibitor has created a sub-account for a co-exhibitor in the ACHEMA Exhibitor Portal.

Where do I find electrical, water and compressed air connections?

You will find electrical, water and compressed air connections on your stand plan. Your stand plan can be downloaded in the ACHEMA Exhibitor Portal after you have received the stand confirmation. From mid of November 2020 the connections can be ordered in the ACHEMA Exhibitor Portal. There you can also upload your installation plan.

How can I see what I ordered for the last ACHEMA and what the status of my orders for this ACHEMA 2021 is?

You will find the current status of your orders and your orders for ACHEMA 2018 on the ACHEMA Exhibitor Portal under "View my account".
For ACHEMA 2018 you will not see any orders placed with external service partners.
For sub-account holders "stand rental and charges" are not visible.

How can I use free Wi-Fi at the exhibition grounds?

Information will be available in due time.

Visitor Flat-Rate

What is the visitor flat-rate?

Each exhibitor pays an obligatory sum for access to an optional number of day tickets for guests calculated as a graduated flat-rate based on the size of the stand. For further details please see item C.8 "Visitor Acquisition" of the General Conditions of Participation.

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